members

Contact Member Services

If you are a Tufts Health Plan member and have a question or comment, please complete the form below and a member services coordinator will respond to you.

Please remember that any information you send to us online via e-mail is not secure and may be accessed by people not affiliated with Tufts Health Plan. Please do not send confidential health care or personal information to us via e-mail.

Note: For certain services, including infertility and mental health/substance abuse, we ask that you call Member Services for the most accurate and timely information.

Member Name:
Please select one option that best describes your issue:
About my plan / policy
Billing Issue
Referrals
Benefits
Providers
Enrollment / eligibility
About Tufts Health Plan
Other - Please specify:


Tell us about your issue (please limit question to one issue):

Telephone Number:
E-mail Address:
Mailing Address: 
What is the best way to contact you?
Telephone         E-mail
Any information you send to us online via e-mail is not secure and may be accessed by people not affiliated with Tufts Health Plan. Please do not send confidential health care or personal information to us via e-mail.