Senior Management Group

Our mission is to set the standard for outstanding quality health care, service, and value. Our dedication to excellence makes us one of the leading health plans in the nation. Meet our senior management group.

James Roosevelt, Jr., President and Chief Executive Officer
Thomas A. Croswell, Chief Operating Officer
Patty Blake, Senior Vice President of Senior Products
Lois Dehls Cornell, Senior Vice President of Human Resources and General Counsel
Rob Egan, Senior Vice President of Marketing, Product & Strategy
Paul Kasuba, M.D., Chief Medical Officer
Umesh Kurpad, Senior Vice President and Chief Financial Officer
Brian P. Pagliaro, Senior Vice President, Sales and Client Services
Tricia Trebino, Senior Vice President, Operations and Chief Information Officer

James Roosevelt, Jr.
President and Chief Executive Officer
Mr. Roosevelt joined Tufts Health Plan in 1999 as senior vice president and general counsel and held that position until June 2005, when he became president and chief executive officer. As the general counsel, he presided over the legal department and the company's compliance, privacy and government relations functions.

Before joining Tufts Health Plan, Mr. Roosevelt was the associate commissioner for Retirement Policy for the Social Security Administration in Washington, D.C. He has also served as chief legal counsel for the Massachusetts Democratic Party and as co-chair of the Rules and By-laws Committee of the Democratic National Committee, for which he currently serves on the Change Commission. Mr. Roosevelt spent 10 years as partner at Choate, Hall and Stewart in Boston. He is past chairman of the board of trustees for the Massachusetts Hospital Association, past president of the American Health Lawyers Association and past chairman of the board of trustees for Mount Auburn Hospital. Currently, Mr. Roosevelt serves as chairman of the board of directors for Massachusetts Association of Health Plans, and as a member of the board of directors and co-chair of the policy committee at America’s Health Insurance Plans. He is a member of the Massachusetts Heath Care Quality and Cost Council and the board of directors for the Rhode Island Quality Institute. Mr. Roosevelt is also a board member at Emmanuel College and the Kenneth B. Schwartz Center, and is co-chair of the board of directors for the Tufts Health Care Institute. In November 2008, President-elect Barack Obama appointed Mr. Roosevelt to his transition team to co-chair a review of the Social Security Administration.

Mr. Roosevelt received his J.D. from Harvard Law School and his A.B. with honors in government from Harvard College. He has also completed the Advanced Management Program at Harvard Business School.

Thomas A. Croswell, CLU
Chief Operating Officer
Mr. Croswell joined Tufts Health Plan in 2007 as chief operating officer. In his position, he is responsible for the daily management of corporate functions, executing the company's strategic plan and ensuring that Tufts Health Plan maintains its strong culture of quality, innovation and customer service.

Most recently, Mr. Croswell served as senior vice president of medical management and specialty businesses at CIGNA HealthCare. While at CIGNA, he also served as president of its dental and pharmacy businesses, led development of its consumer-directed health care products and served as the leader of CIGNA's Intracorp subsidiary, which provides medical management and workers' compensation services.

Prior to his career at CIGNA, Mr. Croswell served in senior leadership roles at Prudential Insurance Company, including president of its western region and senior vice president of its individual insurance agencies organization. He is a past member of the board of directors of the National Committee on Quality Assurance.

Mr. Croswell completed the Wharton Advanced Management Program at the University of Pennsylvania and earned a B.A. from Syracuse University. He is a chartered life underwriter.

Patty Blake
Senior Vice President of Senior Products
Ms. Blake joined Tufts Health Plan in 1993 to develop and launch the company's senior product offerings. Under her management, Tufts Health Plan early on established itself as the market leader with a demonstrated commitment to seniors, and became the number one Medicare Advantage plan in Massachusetts. Ms. Blake is responsible for the day-to-day operations of the senior products business known as Medicare Preferred, including business strategy, product development, marketing, sales, service and operations. Tufts Health Plan Medicare Preferred is consistently ranked among the top 10 Medicare Advantage plans in the country by the National Committee for Quality Assurance.

Prior to joining Tufts Health Plan, Ms. Blake spent seven years with PacifiCare Health Systems in California where she was a regional director of health services, responsible for provider contracting, provider service and utilization management. Ms. Blake started her career in managed care in sales and has worked with both commercial and Medicare risk HMO members.

Ms. Blake received a master's degree in business administration from the U.C.L.A. Anderson School of Management, a master's degree in health care management from the U.C.L.A. School of Public Health and a bachelor of science degree in public health from the University of Massachusetts at Amherst.

Lois Dehls Cornell
Senior Vice President of Human Reources and General Counsel
Ms. Cornell is responsible for all legal issues involving Tufts Health Plan, including board governance, compliance and regulatory issues, public policy and government affairs, contracting, corporate transactions, dispute resolution, litigation management, and fraud prevention and recovery. She is also responsible for all areas of human resources, including compensation and benefits, diversity, employee wellness, recruitment, corporate learning and development. In addition, Ms. Cornell oversees internal communications, corporate reputation management, media relations and external communications.

Since joining Tufts Health Plan in 1991, Ms. Cornell has served as assistant vice president/deputy general counsel, corporate compliance officer and assistant general counsel. Prior to joining Tufts Health Plan, Ms. Cornell was an associate at Goodwin Procter in Boston where she concentrated in corporate and nonprofit law. She earned a B.A. from Macalester College, a J.D. from Northeastern University School of Law, and completed the Advanced Management Program at Harvard Business School.

Ms. Cornell is a member of the Boston Bar Association, American Bar Association, America's Health Insurance Plans, and the American Health Lawyers Association, where she serves on the board of directors and also nominating and programs committees.  Ms. Cornell has been active with the Boston Bar Association’s Health Law Section Steering Committee, and from 2004-2006 she co-chaired the BBA Health Law Section’s Legislative Committee.  She also serves on the board of directors of the Massachusetts Association of Health Plans, UMass Memorial Medical Center, where she currently chairs the governance committee, and the Massachusetts Taxpayers Foundation.

Ms. Cornell is a frequent speaker and author on nonprofit governance and compliance issues.

Robert D. Egan
Senior Vice President of Marketing, Product & Strategy
As Senior Vice President of Marketing, Product & Strategy, Mr. Egan is responsible for defining corporate strategy, along with overseeing marketing, corporate branding, advertising and product development.

Prior to joining Tufts Health Plan in 2004, Mr. Egan was a senior marketing executive at many global Fortune 100 and entrepreneurial start-up firms, including Kraft General Foods and Grand Metropolitan PLC.

Mr. Egan graduated Phi Beta Kappa from St. Lawrence University and received his M.B.A. from the J.L. Kellogg Graduate School of Management at Northwestern University. He currently serves as a member of the WGBH Corporate Executive Council, the Big Sister Association of Greater Boston Board of Directors, and the Celebrity Series Board of Overseers.

Paul Kasuba, M.D.
Chief Medical Officer
Dr. Kasuba joined Tufts Health Plan in 2010 as chief medical officer. In his position, he is responsible for overseeing the 300-member clinical services staff and for developing strategies for improving medical outcomes and reducing costs to help maintain Tufts Health Plan’s outstanding reputation for clinical excellence. He serves as the clinical spokesperson to Tufts Health Plan customers, legislators, regulators and the media, and works to help Tufts Health Plan develop new opportunities to partner with area hospitals and physicians.

Most recently, Dr. Kasuba was chief of the division of internal medicine at St. Elizabeth’s Medical Center in Boston and assistant clinical professor of medicine at Tufts University School of Medicine.  While at St. Elizabeth’s, Dr. Kasuba served as vice president and medical director of the Caritas Physician Network’s community practice division and president of St. Elizabeth’s Health Professionals IPA.

Dr. Kasuba is a graduate of Tufts University School of Medicine and completed his medical training at St. Elizabeth’s Medical Center in Boston. He received his A.B. degree with honors in political science from Duke University. A member of the American Medical Association and the Massachusetts Medical Society, Dr. Kasuba currently maintains a limited private internal medicine practice.

Umesh Kurpad
Senior Vice President and Chief Financial Officer
Mr. Kurpad joined Tufts Health Plan in 2008 as chief financial officer. In this position he is responsible for the proactive financial management of the corporation including reporting, control, tax, treasury, real estate, purchasing, audit, reserves, budget and financial planning, and supplemental provider payments.

Most recently, Mr. Kurpad served as chief financial officer of Munich Reinsurance America, a leading provider of health care risk management solutions. Prior to his career at Munich Reinsurance America, Mr. Kurpad served in senior leadership roles at CIGNA Corporation, including vice president of health care business development for the Asia/Pacific unit of CIGNA International; assistant vice president of provider and international strategy, and assistant vice president and controller of managed care operations.

Prior to his career at CIGNA, Mr. Kurpad held positions at Kaiser Permanente and Fireman's Fund Insurance Companies.

Mr. Kurpad earned an M.B.A. from the University of Florida, and a B.S. in civil engineering from the University of Delhi, India.

Brian P. Pagliaro
Senior Vice President, Sales and Client Services
Mr. Pagliaro oversees the Commercial Sales & Service division and is responsible for sales, sales strategy and account management. Prior to joining Tufts Health Plan in 2004, Mr. Pagliaro was senior vice president of sales and marketing for OptiCare Health Systems. He has also held senior sales positions with Progressive Health Inc., Blue Cross Blue Shield of North Carolina, Health Advantage, Inc., Sedwick Consulting Group and Blue Cross Blue Shield of Connecticut.

Mr. Pagliaro received his bachelor’s degree in behavioral education from Boston University. He has served on the board of directors at Caring Program for Children and the American Lung Association of North Carolina. He was also a Member of the Raleigh Chamber of Commerce and the Raleigh Sports Council.

Tricia Trebino
Senior Vice President, Operations and Chief Information Officer
Ms. Trebino oversees Commercial and Medicare Preferred Operations, Information Technology, Business Process Reengineering, and Corporate Planning. She is responsible for developing the information technology strategy and managing technology products and services for Tufts Health Plan. Ms. Trebino manages operations for all products and also provides internal consulting services to the organization, including business process engineering and corporate program management.

Ms. Trebino joined Tufts Health Plan in 1994 and has served as senior vice president of information systems, vice president of information systems operations, and director of programming and analysis. Prior to that, she spent three years with InterPractice Systems, a start-up company involved in the development of an electronic medical record system. She spent 13 years in the health care division at Electronic Data Systems, where she provided health care consulting and information technology management to a number of health care organizations. Ms. Trebino received a B.A. in Urban Studies from Wellesley College.