Contact Information for Employers/Brokers

Current Employers and Brokers:

Technical Support:	8:30am - 5:00pm (M-Th); 10:00am - 5:00pm (Fridays)
Password resets must be requested by phone for HIPAA compliance.
E-Mail:	employer@tufts-health.com
Phone:	1-866-300-1712

Self-insured Medical Expense Funding Invoice:	8:30am - 5:00pm (M-F)
E-Mail:	self_insured_funding_Invoice@tufts-health.com
Phone Support:	1-617-972-9036

Sales & Service:	8:30am - 5:00pm (M-F)
Watertown:	1-800-208-8013
Worcester:	1-800-208-9545
Springfield:	1-800-337-4447
Providence, RI:	1-800-455-2012
BrokerLink Support:	1-800-419-1000

Prospective Clients and Quotes:

Watertown Office: 705 Mt. Auburn St., Watertown, MA 02472-1508
Groups with 5 - 50 eligible employees, contact: Colleen Stankard, Sales Coordinator 1-800-208-8013, ext. 8668 colleen_stankard@tufts-health.com (fax): 617-923-5880	Groups with 51+ eligible employees, contact: Carol Golden, Supervisor, Sales Coordinators 1-800-208-8013, ext.3329 carol_golden@tufts-health.com (fax): 617-923-5880

Worcester Office: 102 Shore Drive, Suite 402, Worcester, MA 01605-3154

All groups contact:
Linda Depanian, Associate Account Executive
1-800-208-9545, ext. 4960
linda_depanian@tufts-health.com
(fax): 508-757-8311

Springfield Office: 1441 Main St., Suite 925, Springfield, MA 01103
All groups contact: Dodie Tomestic, Sales Assistant 1-800-337-4447, ext. 4157 dodie_tomestic@tufts-health.com (fax): 413-746-8300

Providence, RI Office: One West Exchange Place, Providence, RI 02903
Please note: Group Retiree and non-group Medicare Advantage plans are not yet available in Rhode Island. All groups contact: Wendy Manon, Sales Coordinator 1-800-455-2012, ext. 3270 wendy_manon@tufts-health.com (fax): 401-272-1233

Tufts Health Plan Medicare Preferred

Please note: Group Retiree and non-group Medicare Advantage plans are not yet available in Rhode Island.
Quote requests and questions, contact:
Mary Bartkiewicz, Tufts Health Plan Retiree Products
1-800-208-8013, ext. 9057
mary_bartkiewicz@tufts-health.com

Intermediaries

Groups with 1 - 4 eligible employees, contact:

Massachusetts Business Association	1-800-696-8167
Northeast Business Trust	1-800-464-0039
Small Business Service Bureau	1-800-222-3434

Non-Group Individuals: 1-800-957-6596