Employer contact information

For current large and small group employers

Sales and service

8:30 a.m. - 5:00 p.m. (M-F)
Canton, MA: 800-208-8013 
Providence, RI: 800-455-2012

Premium billing

Call: 800-818-4388

Technical support

8:30 a.m. - 5:00 p.m. (M-Th); 10:00 a.m. - 5:00 p.m. (Fridays)
Password resets must be requested by phone for HIPAA compliance.
Email: [email protected]
Call: 866-300-1712

Self-insured medical expense funding invoice

8:30 a.m. - 5:00 p.m. (M-F)
Email: [email protected]
Call: 617-972-9036