Help us serve you better

We’re always working to improve the materials we send our members. To help us, please take a moment to complete this brief survey, at no cost to you. You do not have to give us your name. Your health benefits will not be affected in any way whether or not you complete the survey.

female doctor speaking to two female nurses.

Get care from a nurse, doctor or other provider

Find out how to access routine, urgent and emergency care.

Grandma with grandbaby and young grandson smiling at a pharmacist.

Enjoy great EXTRAS

Get rewarded with gift cards just for taking care of your health.

young girl, mom, and dad exercising together at home.

See how we can help you improve your health

From women’s health and family support, nutrition and fitness coaching to managing special health conditions, we've got you covered.

Need help?

Call us at 888-257-1985 (TTY: 711), Monday through Friday, from 8 a.m. to 5 p.m. We can provide free translation and/or interpreter services if your first language is not English.

We respect the privacy and confidentiality of your protected health information

View our Notice of Privacy Practices (“the Notice”) for details on how we protect your privacy. The Notice informs you how we use and/or disclose your PHI. For more information or a paper copy of the Notice, call the Member Services number on the back of your member ID card.

Helpful contact information

For information on your plan coverage, benefits, and your rights and responsibilities, or to ask for a printed copy of your Member Handbook in alternative formats, such as large print or braille, please call us at 888-257-1985 (TTY: 711).

We can give you material in other formats and different languages. We have bilingual staff available and free translation services in more than 300 languages.