Given the recent updates on Better Life Partners’ Massachusetts location closure, below are important details to support you with transitioning your current care or seeking an alternate location for future support.
Q: My Better Life Partners preferred location in Massachusetts will close on July 15, 2026. How can Tufts Health Plan help?
Call Member Services at the number on your Tufts Health Plan member ID card. If you don’t have your ID card with you, we can help you find the right number to call. Here’s how to contact us.
Our Member Advocates or Behavioral Health Service Navigators can help you:
- Get access to other Better Life Partners’ locations in Maine or New Hampshire, if convenient.
- Find other facilities in Massachusetts where you can transition your care or seek care for future/ongoing needs.
- Connect with our behavioral health care managers.