How whole-person care can help

Treatment for mental health and substance use concerns

You can improve your emotional and physical well-being with in-person visits. Or you can get support from the comfort of your home through telehealth or online tools.

Behavioral Health Service Navigation Program 

Our trained behavioral health (BH) service navigators are ready to help you get the care you need. 

They can help you: 

  • Find BH providers who have appointments that meet your needs
  • Talk with you about BH programs, resources, support tools and our wellness programs
  • Make appointments for your new or ongoing health needs
  • Check in with you to make sure your treatment is helpful

Not sure where to start? Call Member Services at 866-738-4116 (TTY: 711). We can help you find the right BH treatments and programs.

BH Programs

Improving your health with easy access to care. 

Rhode Island Certified Community BH Clinics (CCBHC) 

Services for those who seek help regardless of their age or insurance status:

  • Outpatient therapy
  • Psychiatric services
  • Medication management
  • Outpatient substance use services
  • Outpatient primary health care
  • Targeted case management
  • Person- and family-centered planning
  • Peer support for family and counselor services
  • 24/7 mobile crisis support
Locations
  • Community Care Alliance (Woonsocket) - Walk-in open access M-F 8:30-2. Or call 401-235-7121 for information.
  • Newport Mental Health (Newport County) - Walk-in open access M-F 9-2 at 42 Valley Road. Or call 401-846-1213 for information.
  • Gateway Healthcare (Pawtucket, Johnston and South County) - Call to make an appointment. Adults call 401-235-7121. For children and adolescents, call 401-722-3560.
  • Family Service of Rhode Island (Providence) Call 401-235-7121 to make an appointment. For more information click the underlined link above.
  • The Providence Center (Providence) Call make an appointment Mon-Fri 8 a.m.-4 p.m. Adults call 401-276-4020. For children and adolescents, call 401-298-4501.
  • Thrive Behavioral Health (Warwick) 8:30 a.m.-4 p.m., M-F call 401-732-5656. Adults call or walk-in M-F 8:30-3:00. For children and adolescents, call for appointments.

Learn more about CCBHCs

 

The Tufts Health Plan wellness community

Living well classes and webinars are free to everyone. You can connect via Zoom.

Join us for talks on topics such as mindfulness and small habits that ease stress and make you feel better. Our programs include:

  • Wednesday Webinars: Learn how to build small habits for better sleep and emotional health.
  • Mindfulness: Get tips to develop a practice that works in your everyday life.
  • Yoga: Join classes in restorative yoga and vinyasa flow yoga.
  • Cardio: Try our popular Zumba series that includes other forms of cardio dance.
  • Thursday fitness sampler: Explore different types of fitness.
  • Strength training: Build a strong foundation with functional fitness moves.
  • On demand library: Check out our past sessions on YouTube:

If you or a family member has a substance use dependence or addiction, you’re not alone. Millions of Americans struggle with SUDs. We can help. 

Learn more about SUD

Find a BH provider

  • The Samaritans of Rhode Island
    401- 272-4044 or 800-365-4044
    The Samaritans offer information about suicide prevention, grief support, education and resources.
  • Prevent Overdose RI
    This web site offers information to help prevent opioid overdose.
  • National Suicide Prevention Lifeline
    800-273-TALK (8255) (TTY: 800-799-4889)
    This is a 24-hour, toll-free suicide prevention hotline. You can call if you are in suicidal crisis or emotional distress. Calls are kept private. They are routed to the nearest crisis center. There are more than 150 crisis centers in the network.
  • Comprehensive Community Action Program (Cranston and Coventry) 401-467-9610.
  • Family Service of Rhode Island (Providence) 401-331-1350 Providence location.
  • Disaster Distress Helpline (DDH)
    800-985-5990 (TTY: 1-800-846-8517)
    Stress, anxiety and other difficult symptoms are common after any natural or human-caused disaster. DDH can direct you to the nearest crisis center for support.

When you need help right away

Call or text 988 if you have thoughts of suicide or are facing a mental health crisis. You’ll reach the national 988 Suicide and Crisis Lifeline. You can talk with a counselor 24/7 who will listen, understand, provide support and connect you with added support if you need it. Services are free and private. 

Learn more

The importance of behavioral health screenings

Learn more