Behavioral health (Mental health and substance use disorder)

• If you or a family member has a substance use disorder (SUD), you’re not alone. Millions of Americans struggle with SUDs. We can help. Learn more
• Find a BH provider

We encourage you to take advantage of your behavioral health (BH) benefits if you need help managing a BH condition, such as:

• Alcohol and substance use disorder
• Anxiety
• Attention-deficit/hyperactivity disorder (ADHD)
• Autism spectrum disorders
• Depression
• Eating disorder
• Obsessive compulsive disorder (OCD)

To learn more about these and other BH conditions, visit our online health guide.

We can help you understand your mental health and substance use benefits and access care.

Tufts Health Plan provides support, information, and tools to help members coping with these issues. These benefits include:

• Outpatient mental health and substance use disorder treatment
• Emergency and inpatient mental health and substance use disorder services
• ​Applied behavioral analysis (ABA) services for autism spectrum disorders

To learn more about your benefits, call us at 866-738-4116 (TTY: 711).

Looking for a behavioral health care provider?

You don’t need a referral from your primary care provider (PCP) to see a BH care provider. But your PCP may be able to help you find a professional in your area.

Several types of providers may offer outpatient counseling services. Learn more about what providers might be right for you.

To locate a provider try our online tool.

Find a BH provider

If you need help, call your PCP or our member services team at 866-738-4116 (TTY: 711). We are available Monday to Friday, from 8 am to 5 pm.

Struggling with behavioral health (mental health and substance use disorder) issues?

You’re not alone!

Your behavioral health (BH) is just as important as your physical health. That’s why we embrace care that focuses on your mind and body. Your Tufts Health RITogether plan covers comprehensive BH services, including outpatient, inpatient and emergency services.

Behavioral Health Service Navigation Program

We’ve made it easier for you to get the BH services you need when you need them. We have highly trained BH service navigation teams that can guide you from the very first phone call and make sure you have compassionate and streamlined experiences. Our BH service navigators can:

• Give you personal support 
• Help you find a BH network provider that meets your needs 
• Help you make timely appointments
• Help remove barriers that make it difficult for you to get care 
• Talk with you about BH programs, exclusive resources, support tools and other services

Need help with your BH needs? Call 888-738-4116 (TTY: 711) and ask to talk with a BH service navigator.