Integrated care management

Care management is what we do to help you get and stay healthy.

We want to make sure you get the best possible care. That’s why we have an integrated care management team. Our medical, behavioral health (BH) (mental health and/or substance use) and social care managers work with you and each other to make sure you get the right care at the right time. 

Our team has experience in BH, nursing, nutrition counseling, respiratory therapies, community health work and more. The team is diverse. Team members represent many cultures and speak different languages. 

We have three types of integrated care management:

Behavioral health intensive care management

This service give you more support for your BH needs.

Complex care management

We offer extra services to help you manage your ongoing health issues.

Social care management

This service helps with other needs that affect your health. This may be a lack of food and/or housing.

If you have difficult health issues, we can:

  • Help you make and keep appointments
  • Offer health info tailored to you
  • Help you find resources and benefits
  • Manage your care with your doctors
  • Help you learn about options and resources for continuing care. And help you obtain them when you use up your benefits.

To talk to a care manager, call 866-738-4116 (TTY: 711). We’re open Monday through Friday, from 8 a.m. to 6 p.m. We’re happy to help.